Cities and Regional Governments are under constant pressure to improve services to ever-more demanding communities and find innovative ways to implement national and international policies. To tackle these challenges, they need solutions that balance limited resources with the needs of their customers.
Increasing customer expectations and budget pressures have shifted the way governments think and operate. Atrient partners with you to meet these new challenges by offering simpler, more efficient services; modern working cultures, methods and processes, and streamlined information management both within and across organizations.
We help City and Regional Governments adopt a customer-centric services framework that reduces costs and improves efficiency through:
• Addressing economic, societal and environmental sustainability
• Customer-centric service transformation
• e-Services benchmarking
• Service architecture
• Shared commissioning and provisioning
• Transformation planning, covering efficiency, assets and service quality
• Procurement transformation
• ERP optimization
• Transformational outsourcing
